Shipping

Since we are still a small team, we can not guarantee that the product will be shipped on the same day of the order. In extreme cases, it may take up to 5 working days after receiving the order for the package to be shipped. However, we usually ship every 2-3 business days. If you are in a hurry, make sure to order right away and then contact our support: service@oysurf.com.

Return

After receiving the order, you have 14 days to return the product. When trying on the product, please make sure that you have not applied body lotion beforehand. For returns, we only accept clean items with hangtag and hygiene sticker. We do not cover the cost of return shipping.

Hand wash or wash at 85°F (30°C) max. Dry in the shade. Do not tumble dry. Do not iron.

Use a Guppyfriend wash bag for washing to protect the fabric from abrasion and avoid sewage pollution from microplastics.

You can significantly extend the life of this product by washing it as little as possible. For light soiling, you can also wash it only selectively.

This product can be fitted with pads. You can find the right pads here and add them to your order.